Frisco User Guide: Filing an Incident Report

Follow the steps below to create and view an Incident Report in the system.

How to File an Incident Report

1. Click the “Incident” Icon
   
   

   • From your dashboard, click the Incident icon.
     
     

   • You will be routed to the Incident Report page.

2. Create a New Incident Report
   
   

   • Click the “+” (Add) icon to start a new report.

• Fill in all required information by clicking Next after each section.

• Once all information is entered, click Submit.
  
  

3. System Notification
   
   

   • After submission, a notification will automatically be sent to all Administrators, the Executive Director, and the Program Manager informing them that a new Incident Report has been created.
     
     

How to View an Incident Report You Created

You can access your submitted Incident Report in three ways:

1. From the Dashboard
   
   

   • Click the Incident Report icon aligned with the client’s name.

2. From the Client’s Profile
   
   

   • Open the Client’s Profile.
     
     

   • On the left panel, click Incident Report under the list of categories.

3. From the Menu Bar
   
   

   • Go to the Menu Bar on the left side of the screen.
     
     

   • Click Reports, then select Incidents.

Need Help?

If you have any questions or need further clarification, please don’t hesitate to reach out to our support team at support@frisco.care. We’re happy to assist you.